Important information

If you have an agreement with a 12‑month binding period, the new prices will only take effect once the binding period has expired.

* Access point rental: NOK 49,- per access point per month.
 

* One TV set‑top box and 500 hours of recording are now included in all bundle offers.
** Extra TV set-top box cost NOK 69,- per month and NOK 299,- in setup costs.

This is how you set up the Altibox set-top box for the first time when using network cable (ethernet cable).

Step 1: Place the set-top box where you want it

1) Position the set-top box near your TV and close to a connection point for the network cable, fiber modem, or your router.

2) Connect the network cable between the set-top box and the connection point.

3) Plug the set-top box into power using the supplied power adapter. Make sure your TV is also connected to power.

4) Use only the included HDMI cable to connect the set-top box to your TV. If you need a longer cable, it must be a Premium High Speed HDMI cable or better.

Step 2: Connect the Network Cable

If you connect the set-top box directly to the fiber modem, make sure you use the correct port on the back:

• Icotera fiber modem: We advise using port 1, 2, or 3 for the set-top box.
• Zyxel fiber modem: We advise using port 2, 3, or 4 for the set-top box.

Note: This setup requires your fiber modem to be in standard mode (router mode). If the fiber modem is in bridge mode, you must connect the Altibox set-top box directly to one of the ports on your own wireless router.
 

Step 3: Connect the Altibox set-top box to power
Plug the Altibox set-top box into a power outlet using the supplied power adapter. Make sure your TV is also connected to power.

Step 4: Connect the HDMI Cable
Use only the included HDMI cable to connect the set-top box to your TV. If you need a longer cable, it must be a Premium High Speed HDMI cable or better.

Step 5: Turn on the set-top box

1) Find the Altibox remote control and press the button in the top left corner to turn on the device. Under the front of the set-top box there is a light that indicates whether the box is turned on or off:

• White light: The box is turned ON.
• Blue light: The box is turned OFF (in standby mode).

2) Set your TV to the correct HDMI input and select your language from the onscreen startup menu.

Step 6: Continue or change network
Proceed to the next step if your screen looks like this. If not, go back and check your connection.
Tip: Make sure you hear a little click sound when the network cable plug is inserted.

Step 7: Connect your Google account

Altibox TV Model A is an Android TV based set-top box running on Google’s operating system. This means you can download apps from Google Play and use Google features - but you need to sign in with a Google account.

Don’t have a Google account?

1) If you want to download apps from Google Play and use Google services, select "Sign in". If you don’t want to sign in, skip to step 5 below.



2) If you chose Sign in, you can log in using a computer/mobile or with the remote control. The easiest way is with a mobile or computer. Select "Use remote control" if you prefer entering your Google username and password directly. If you choose this option, skip step 3.

3) Sign in with mobile or computer: Go to androidtv.com/setup and enter the code shown on your TV screen.

Alternatively: Sign in using the remote control.

4) Continue the sign-in process on your other device (mobile/computer).

5) Review the terms and conditions and privacy policy, then accept to use Google services.

6) Choose whether to allow Google to use the geographical location of your set-top box for relevant content inside the Google apps (weather, maps, nearby services) and whether to share anonymous usage data for statistics and improvements.

Note: The next screens on your TV will show "Did you know?" tips and Google Assistant setup. We’ll skip those screens in this guide and jump to the option to name your set-top box. When you reach that screen, click "Next step" here.

Step 8: Choose a Name for Your Altibox TV set-top box
Give your set-top box a relevant name to make it easier to find when casting or connecting from other devices. Use the arrow buttons to highlight the desired name and press "OK" on the remote control.

Step 9: Additional Services
After naming your set-top box, Google will guide you through Android TV features. Press "OK" or the right arrow button on the remote control to move through these screens.

While Wi-Fi can be very convenient, a network cable will almost always give you the best experience for TV and streaming services, without delays.

Note: If the wireless signal is not optimal, you may experience reduced picture quality and less stability in broadcasts.

Step 1: Place the set-top box where you want it

1) Position the set-top box near your TV and close to a wireless connection point (fiber modem, your router, an access point, etc.).

2) Plug the set-top box into power using the supplied power adapter. Make sure your TV is also connected to power.

3) Use only the included HDMI cable to connect the set-top box to your TV. If you need a longer cable, it must be a Premium High Speed HDMI cable or better.

Step 2: Turn on the set-top box

1) Find the Altibox remote control and press the button in the top left corner to turn on the device. Under the front of the set-top box there is a light that indicates whether the box is turned on or off:

• White light: The box is turned ON.
• Blue light: The box is turned OFF (in standby mode).

2) Set your TV to the correct HDMI input and select your language from the onscreen startup menu.

Step 3: Connect to the Wireless Network

1) Select your wireless network from the list of visible networks on your screen.

2) Enter the password by pressing OK when the correct characters are highlighted on the TV screen. After entering the password, press OK on the ✔ symbol.

Wait while the set-top box connects to the wireless network.

Step 4: Connect your Google account

Altibox TV Model A is an Android TV based set-top box running on Google’s operating system. This means you can download apps from Google Play and use Google features - but you need to sign in with a Google account.

Don’t have a Google account?

1) If you want to download apps from Google Play and use Google services, select "Sign in". If you don’t want to sign in, skip to step 5 below.

2) If you chose Sign in, you can log in using a computer/mobile or with the remote control. The easiest way is with a mobile or computer. Select "Use remote control" if you prefer entering your Google username and password directly. If you choose this option, skip step 3.

3) Sign in with mobile or computer: Connect to the same wireless network as your set-top box and go to https://tv.altibox.no/link. The website will ask you to enter the code displayed on your TV screen.

Alternatively: Sign in using the remote control.

4) Continue the sign-in process on your other device (mobile/computer).

5) Review the terms and conditions and privacy policy, then accept to use Google services.

6) Choose whether to allow Google to use the geographical location of your set-top box for relevant content inside the Google apps (weather, maps, nearby services) and whether to share anonymous usage data for statistics and improvements.

Step 5: Choose a Name for Your Altibox TV set-top box

Give your set-top box a relevant name to make it easier to find when casting or connecting from other devices. Use the arrow buttons to highlight the desired name and press "OK" on the remote control.

Step 6: Additional Services

After naming your set-top box, Google will guide you through Android TV features. Press "OK" or the right arrow button on the remote control to move through these screens.

The Altibox remote control offers a wide range of features and can control both your TV and set-top box. Learn how to get the most out of your remote control with the explanations below.

	1) Set-Top Box Standby: Puts the Altibox set-top box in standby mode. To turn it back on, press the standby button again. If HDMI-CEC is enabled, then the TV will also be put in or out of standby mode.
	2) TV Standby: Puts the TV in standby mode. To turn it back on, press the standby button again. TV control requires the remote to be paired with your TV.
	3) Number Buttons (0–9): Direct access to channels. For two-digit channels, enter the first digit and then the second digit within two seconds.
	4) Source Selection: Switch between external sources connected to the TV inputs. Note: TV control requires the remote to be paired with your TV.
	5) Record: Records the selected program or series from the start.
	6) Menu Button: Opens the menu where you can change various settings.
	7) Altibox Button – Opens Main Menu: Displays the home screen with an overview of content and menus.
	8) Search: Use this button to search through the extensive library of Altibox, including TV channels and streaming content.
	9) Arrow Buttons - Used for navigation (includes video): See Altibox video about the Altibox button, back button, arrow buttons and heart button.
	10) OK: Confirms your selections.
	11) Favorite (Heart Button): Lets you prioritize your favorite streaming services at the top of the app overview. For channel sorting instructions, click here.
	12) Back (includes video): Cancels and returns to the previous screen. Can also return to the previous channel. See Altibox video about the Altibox button, back button, arrow buttons and heart button.
	13) TV Button and Google Button: The TV button takes you to live TV in full screen. The colorful Google button activates voice control.
	14) Volume +/- (includes video): Adjusts the sound level. Note: This controls the set-top box audio output, not the TV or stereo system volume. See Altibox video about sound and channel buttons.
	15) Channel +/- (includes video): Use plus and minus to select the next or previous channel, or scroll through pages in the TV guide. See Altibox video about sound and channel buttons.
	16) Mute: Turns off the sound. Press again to restore the previous volume level.
	17) Playback Buttons (includes video): Controls playback and time-shifted TV, movies, recordings, and other content. See Altibox video about recording and playback buttons.
	18) Altibox Button, Netflix Button, App Button: Press the "a" button to open Altibox X streaming service. Press the Netflix button to open the Netflix app. The button with nine squares opens the app overview.

On the Altibox set-top box, you can easily arrange your favorite channels in the order you prefer. For example, you can set NRK 1 – Nordnytt to be in position number 1.
 

Step 1: Press the gear icon.

Step 2: Select "Channels".

Step 3: Select "Sort TV Channels".

Step 4: Use the arrow buttons to navigate to the channel you want to move, for example "NRK1 Nordnytt".

Note: Channel numbers may vary for each customer based on the channels you have available.

Step 5: When you have found the channel you want to move, press "OK" on the remote and start moving it. Use the arrow buttons to place the channel where you want it, then press "OK" again to confirm.

Step 6: When you open the "TV Guide", you will see that your channel now has the new position you selected.

This feature ensures that when you use the Altibox remote control to turn on the set-top box, the TV will also turn on.

And vice versa: when you use the Altibox remote to turn off the set-top box, the TV will also turn off.

This feature is disabled by default and must be activated through the menu of the set-top box.

Step 1: Press the "Home" button on the remote control.

Step 2: Use the arrow keys to navigate to the gear icon in the top right corner and press the "OK" button on the remote.

Step 3: Use the arrow keys to navigate down to "Device Settings" and press "OK".

Step 4: Use the arrow keys to navigate down to "Device Settings" and press "OK".

Step 5: Use the arrow keys to navigate down to "HDMI" and press "OK".

Step 6: Use the arrow keys to navigate to "HDMI CEC" and press "OK". When the feature is on, the circle will move from left to right.

Altibox TV-subscriptions consist of a range of standard included channels, such as NRK1, NRK2, TV 2 Direkte, NRK3, TVNorge, TV 2 Nyheter, FEM, TV3, REX, TV 2 Zebra, TV6, and more.

In addition, you get a pool of points that can be used to select optional TV-channels such as TV3+, TV 2 Livsstil, VOX, TLC, and more.

With the same points, you can also choose streaming services such as Netflix, Viaplay, Max, TV 2 Play, Showtime, and more.

You select TV-channels and streaming services yourself on Altibox My Pages via a web browser on mobile, tablet, or PC/Mac.

An updated list of channels and streaming services available for selection can be found on Altibox's web page.

Altibox has created a quick guide explaining points and how to use them to choose TV-content:

Read more about points here.

If you experience that the Altibox remote control adjusts the TV volume control instead of the Altibox set-top box volume control, there are a few steps you can try to resolve this issue.
 

Turn “CEC Volume Control” on or off

Step 1: Press the "Home" button on the remote control.

Step 2: Use the arrow keys to navigate to the gear icon in the top right corner and press the "OK" button on the remote.

Step 3: Use the arrow keys to navigate down to "Device Settings" and press "OK".

Step 4: Use the arrow keys to navigate down to "Device Settings" and press "OK".

Step 5: Use the arrow keys to navigate down to "HDMI" and press "OK".

Step 6: Use the arrow keys to navigate to "CEC Volume Control". Use the "OK" button on the remote to turn the function on or off. When the function is on, the circle will move from left to right. Test whether the issue disappears when the function is turned on, or when it is turned off. 

Resetting the Altibox remote control

To reset the Altibox remote control back to its default settings, press and hold the number keys 7 and 9 simultaneously until you see four light flashes at the top left of the remote. The remote is now configured back to its default settings. If this does not resolve the issue, please contact us.

After the update released in mid-September 2025, you can now choose what happens when you turn on the Altibox set-top box. Normally, it shows the menu Home screen, but you can now change it so that it displays the last viewed channel in full screen.

Step 1: Press the gear icon.

Step 2: Select "Advanced Settings".

Step 3: Select "Start Page".

Step 4: Select "Watch tv".